Best Patio Store price guarantee applies to the total price (product plus shipping costs).
Price must be advertised on an online store by an authorized U.S. dealer - We cannot match verbal price quotes.
Product must be a current model, in new condition, in-stock and in factory sealed packaging with full manufacturer's warranty.
Item may not be a closeout, blemished, demo model, factory second or listed on an auction or classified ad type site.
Advertisements must be current - Out of date websites will not be accepted.
Due to manufacturer restrictions, some products are excluded from this guarantee - contact customer service for complete details.
Best Patio Store will at its sole discretion determine the validity of the advertised price and legitimacy of the online dealer.
Price guarantee only applies to individual items and not combined items, multiple offers or cumulative order total.
Best Patio Store does not match free with purchase offers or free shipping offers.
Best Patio Store reserves the right to change published prices, policies, specifications and services without notice.
Because furniture items are in a constant state of change, Best Patio Store can only price match before the sale.
Price match cannot be combined with another offer.
Best Patio Store Guarantee is valid for up to 30 days after purchase date.
Internet Merchant Match Requests
Call customer service at 1-800-230-3722 or email to email@example.com and provide the competing website address (preferably the specific product page URL) to our representative. We will then verify the online pricing, product description, brand name, availability, and product specifications. We will try to process your request as quickly as possible but in some cases it may take time for verification.
Best Patio Store solicits all Internet price match requests but we cannot guarantee that we will match the total prices in all cases. Not all Internet merchants are authorized dealers, nor do they always abide by the pricing guidelines mandated by the respective product manufacturers. At times it is difficult to determine whether the Internet merchant is offering a new product versus a refurbished, blemished, or discontinued product. You may submit your price match request by e-mail to firstname.lastname@example.org, by fax at 1-310-694-9121 or by phone at 1-800-230-3722.